The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!
From the Wiki University
What evidence can you provide to prove your understanding of each of the following citeria?
Develop knowledge of the industry.
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Industry building types are identified. Completed |
Evidence:
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Knowledge of styles within industry sectors is developed, including individual design, project and architectural designs, renovations and additions. Completed |
Evidence:
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Market segments within the relevant industry sector are identified. Completed |
Evidence:
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Knowledge of the industry is used to provide customers with clear and accurate information as required. Completed |
Evidence:
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Demonstrate the key attributes of an industry sales consultant.
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Gestures, posture, body language, facial expression and voice are used to create a supportive selling environment. Completed |
Evidence:
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Customer needs are accurately determined through the use of open-ended questions and active listening. Completed |
Evidence:
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Persuasive communication techniques are used to secure buyer interest. Completed |
Evidence:
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Product benefits are established and explained to enhance buyer retention. Completed |
Evidence:
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Proof of benefits are obtained and presented through product purchase process. Completed |
Evidence:
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Sales aids are used to build buyer understanding of how the product is aligned with needs. Completed |
Evidence:
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Manage self-development and personal performance.
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Self-development plan is produced, which reflects individual and company goals and targets. Completed |
Evidence:
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Personal performance is reviewed, evaluated and modified, as required. Completed |
Evidence:
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Processes are put in place to maintain personal mental and physical well being. Completed |
Evidence:
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Manage buyer resistance and complete documentation.
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Probing is used to identify source of buyer resistance. Completed |
Evidence:
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Strengths and limitations of strategies to overcome buyer resistance are identified. Completed |
Evidence:
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Strategy for managing buyer resistance is selected and implemented ensuring it addresses the source of buyer resistance. Completed |
Evidence:
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Customer and sales information is recorded as required. Completed |
Evidence:
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Develop and maintain professional competence.
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Ongoing training and development that meet requirements for professional development programs are identified and attended. Completed |
Evidence:
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Participation in professional networks and associations is used to enhance knowledge, skills and relationships. Completed |
Evidence:
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